Aria

Website Terms of Use

Effective Date: Jul 13, 2026

Thank you for visiting Aria Networks, Inc. ("Aria Networks" or "we" or "us"). Please carefully read these Website Terms of Use ("Terms" or "Agreement") and our Privacy Policy, which is incorporated into these Terms by this reference. These Terms apply to Aria Networks' websites and any tools and services offered through Aria Networks' websites (including the customer portal) (collectively, the "Website").

IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY TO THIS AGREEMENT, IN WHICH CASE THE TERMS "YOU" OR "YOUR" SHALL REFER TO YOU AND SUCH ENTITY. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH THESE TERMS, YOU MUST NOT ACCEPT THIS AGREEMENT AND YOU MAY NOT USE THE WEBSITE.

PLEASE READ THE DISPUTE RESOLUTION PROVISION BELOW BECAUSE IT REQUIRES YOU TO ARBITRATE CERTAIN DISPUTES AND CLAIMS WITH ARIA NETWORKS AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US.

Unless otherwise noted, the Website is the property of Aria Networks and its licensors. By using the Website, you agree to these Terms and our Privacy Policy.

Aria Networks reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms at any time. If we make material changes to these Terms we will notify you here, by email or by means of a notice on our Website. The date of the last update of these Terms is indicated at the top of these Terms. Your continued use of the Website following the posting of changes indicates your agreement to and acceptance of the changes.

We have organized these Terms into the following sections:

  1. Privacy and Data Security
  2. Proprietary Rights in the Website
  3. User Submissions, Feedback and Information
  4. Your Use of the Website
  5. Links to Other Sites
  6. Indemnity
  7. Disclaimers; Limitation of Liability
  8. Violation of these Terms
  9. Governing Law
  10. Dispute Resolution
  11. Users Outside the United States
  12. Miscellaneous
  13. Contact Information
  14. SMS Terms and Conditions

1. Privacy and Data Security

Please refer to our Privacy Policy for information on how we collect, use and disclose information from our users. Additionally, by using the Website, you acknowledge and agree that internet transmissions are never completely private or secure. You understand that transmissions to or through the Website may be intercepted by others, and users assume the risk of security breaches and all consequences resulting from them. In furtherance of the foregoing, users must safeguard their credentials. Please let us know immediately if you suspect that your credentials have been compromised. Please do not send us any sensitive personal information.

2. Proprietary Rights in the Website

Unless otherwise noted, all text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, "Content"), including but not limited to the design, structure, selection, coordination, expression, "look and feel" and arrangement of such Content, contained on the Website is owned, controlled or licensed by or to Aria Networks and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights.

Except as expressly provided in these Terms, no part of the Website and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise without Aria Networks' express prior written consent.

3. User Submissions, Feedback and Information

You acknowledge and agree that any submission, feedback, comments or suggestions you may provide regarding the Website or our products and services either directly or indirectly (for example, through the use on a third-party social media site of a company-designated hashtag) (collectively, "Submissions") is non-confidential and non-proprietary, shall be treated as public information, may be shared with others on other sites and platforms and is submitted by you in compliance with these Terms.

Submissions that constitute feedback, comments or suggestions ("Feedback") will be the sole and exclusive property of Aria Networks and you hereby irrevocably assign to us all of your right, title and interest in and to all such Feedback, and Aria Networks shall have an unrestricted, irrevocable, worldwide, royalty-free right to use, communicate, reproduce, publish, display, distribute and exploit such Feedback in any manner it chooses.

With respect to all other Submissions, you hereby grant Aria Networks an irrevocable, worldwide and perpetual license to use such Submissions as contemplated in these Terms.

4. Your Use of the Website

In connection with your use of the Website, you agree that you will not:

  • post, upload, publish, submit or transmit any material that: (a) infringes, misappropriates or violates a third party's patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (b) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (c) is fraudulent, false, misleading or deceptive; (d) is defamatory, obscene, pornographic, vulgar or offensive; (e) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (f) is violent or threatening or promotes violence or actions that are threatening to any other person; or (g) promotes illegal or harmful activities or substances;
  • violate any local, state, provincial, national, or other law or regulation, or any order of a court;
  • infringe, misappropriate or violate Aria Networks' or any third party's patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy;
  • interfere with or damage the Website, including, without limitation, through the use of viruses, cancel bots, Trojan horses, harmful code, flood pings, denial-of-service attacks, packet or IP spoofing, forged routing or electronic mail address information or similar methods or technology;
  • "scrape," "crawl" or "spider" any web pages or other services contained on the Website;
  • display, mirror or frame the Website, or any individual element within the Website, Aria Networks' name, any Aria Networks trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without our express written consent;
  • access, tamper with, or use non-public areas of the Website, our computer systems, or the technical delivery systems of our providers;
  • attempt to probe, scan, or test the vulnerability of our systems or network or breach any security or authentication measures;
  • avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by Aria Networks or any of our providers or any other third party (including another user) to protect the Website and its Content;
  • attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Website;
  • access or use the Website from a country sanctioned by the United States government; or
  • advocate, encourage, or assist any third party in doing any of the foregoing.

Any conduct by a user that in our discretion restricts or inhibits any other user from using or enjoying the Website is expressly prohibited.

We reserve the right, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Website, or any portion of the Website, for any reason; (2) to modify or change the Website, or any portion of the Website, and any applicable policies or terms; and (3) to interrupt the operation of the Website, or any portion of the Website, as necessary to perform routine or non-routine maintenance, error correction, or other changes.

We do not consent to the Content on the Website being used, reproduced, or downloaded in any manner or by any third parties for the purposes of developing, training, or operating artificial intelligence or other machine learning systems ("Artificial Intelligence Purposes"), including but not limited to translation services.

Users of the Website, including any third parties accessing the Website through automated systems, are prohibited from (a) using any of the Content on the Website for Artificial Intelligence Purposes without first seeking our specific and express permission and (b) sub-licensing or directing others to reproduce and/or otherwise use the Website content in any manner for purposes of training artificial intelligence technologies to generate text, audio, or video without our specific and express permission.

The Website may contain links to other independent third-party websites or social media platforms (collectively, "Linked Sites"). These Linked Sites are provided solely as a convenience to our visitors. Such Linked Sites are unaffiliated with us and not under our control, and we are not responsible for the content or privacy practices of such Linked Sites. Linked Sites have their own terms of use and privacy policies, and we encourage you to review those policies whenever you visit their websites or interact with their platforms.

6. Indemnity

You agree to indemnify and hold Aria Networks and its subsidiaries, parent corporation and affiliates, and all of their respective officers, directors, owners, employees, agents, attorneys, licensors, representatives, licensees, and suppliers (collectively, the "Aria Networks Parties"), harmless from and against any and all losses, liabilities, claims, demands, damages, judgments, investigations, fines, penalties, settlements, interest, expenses (including attorneys' fees), or other costs (collectively, "Claims") in connection with: (a) your access to or use of our Website, or your conduct or activities in connection with the Website, (b) your Submissions or other feedback; (c) your violation or alleged violation of these Terms; (d) your violation or alleged violation of any laws, rules, regulations, orders, codes, statutes or ordinances of any governmental or quasi-governmental authorities in connection with your use of our Website or your conduct in connection with our Website; (e) information or material transmitted through you or through your account or devices, even if not submitted by you, that violates, infringes, or misappropriates the rights of another (including but not limited to intellectual property rights, publicity or privacy rights); or (f) any misrepresentation made by you.

You agree to promptly notify the Aria Networks Party(ies) of any third-party Claims, cooperate with the applicable Aria Networks Party(ies) in defending such Claims and pay all fees, costs, and expenses associated with defending such Claims.

Notwithstanding the foregoing, the Aria Networks Party(ies) retain the right to assume the exclusive defense and control of any Claims and have the exclusive right to settle such Claims. You will not settle any Claims without, in each instance, the prior written consent of the relevant Aria Networks Party. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and Aria Networks or the other Aria Networks Parties.

7. Disclaimers; Limitation of Liability

THE WEBSITE AND ALL CONTENT OFFERED THROUGH THE WEBSITE ARE PROVIDED "AS IS, AS AVAILABLE." ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY EXCLUDED TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW.

THE ARIA NETWORKS PARTIES WILL NOT BE LIABLE FOR ANY LOSS OF ANY KIND FROM ANY ACTION TAKEN OR NOT TAKEN IN RELIANCE ON MATERIAL OR INFORMATION, CONTAINED ON THE WEBSITE. WHILE ARIA NETWORKS ATTEMPTS TO MAKE YOUR ACCESS TO AND USE OF THE WEBSITE SAFE, ARIA NETWORKS CANNOT AND DOES NOT REPRESENT OR WARRANT THAT THE WEBSITE, CONTENT, OR OUR SERVICE PROVIDERS' SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE CANNOT GUARANTEE THE SECURITY OF ANY DATA THAT YOU DISCLOSE ONLINE. NO ADVICE OR INFORMATION, WHETHER ORAL OR OBTAINED FROM THE ARIA NETWORKS PARTIES OR THROUGH THE WEBSITE, WILL CREATE ANY WARRANTY OR REPRESENTATION NOT EXPRESSLY MADE HEREIN. YOU ACCEPT THE INHERENT SECURITY RISKS OF PROVIDING INFORMATION AND DEALING ONLINE OVER THE INTERNET AND WILL NOT HOLD THE ARIA NETWORKS PARTIES RESPONSIBLE FOR ANY BREACH OF SECURITY.

EXCEPT WHERE PROHIBITED BY LAW, IN NO EVENT AND UNDER NO LEGAL THEORY, WHETHER TORT (INCLUDING NEGLIGENCE), CONTRACT OR OTHERWISE, WILL THE ARIA NETWORKS PARTIES BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL OR PUNITIVE DAMAGES, EVEN IF THE ARIA NETWORKS PARTY(IES) HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES.

EXCEPT AS OTHERWISE REQUIRED BY APPLICABLE LAW, IF, NOTWITHSTANDING THE OTHER PROVISIONS OF THESE TERMS, ANY OF THE ARIA NETWORKS PARTIES IS FOUND TO BE LIABLE TO YOU FOR ANY DAMAGES OR LOSSES WHICH ARISE OUT OF OR ARE IN ANY WAY CONNECTED TO THESE TERMS OR YOUR USE OF THE WEBSITE, THE TOTAL AGGREGATE LIABILITY OF THE ARIA NETWORKS PARTIES FOR ANY AND ALL SUCH CLAIMS, REGARDLESS OF THE FORM OF ACTION, IS LIMITED TO THE AGGREGATE AMOUNT YOU HAVE PAID, IF ANY, TO USE OUR PRODUCTS OR SERVICES IN THE SIX MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

BY USING THE WEBSITE, YOU UNDERSTAND THAT YOU MAY BE WAIVING RIGHTS WITH RESPECT TO CLAIMS THAT ARE AT THIS TIME UNKNOWN OR UNSUSPECTED. ACCORDINGLY, YOU AGREE TO WAIVE THE BENEFIT OF ANY LAW, INCLUDING, TO THE EXTENT APPLICABLE, CALIFORNIA CIVIL CODE SECTION 1542, THAT OTHERWISE MIGHT LIMIT YOUR WAIVER OF SUCH CLAIMS.

THE LIMITATIONS AND EXCLUSIONS SET FORTH IN THE FOREGOING PARAGRAPHS APPLY REGARDLESS OF WHETHER THE LIABILITY IS BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, BREACH OF WARRANTIES, OR ANY OTHER LEGAL THEORY, AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so these limitations may not apply to you.

8. Violation of these Terms

You agree that Aria Networks may, in its sole discretion, without prior notice and to the extent applicable, terminate your access to the Website and/or block your future access to the Website if we determine that you have violated these Terms or other agreements or guidelines which may be associated with your use of the Website.

You also agree that any violation by you of these Terms may cause irreparable harm to Aria Networks for which monetary damages would be inadequate, and you consent to Aria Networks obtaining any injunctive or equitable relief in any court of competent jurisdiction that Aria Networks deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies Aria Networks may have at law or in equity.

9. Governing Law

You agree that all matters relating to your access to or use of the Website, including all disputes, will be governed by the laws of the United States and by the laws of the State of California excluding: (1) its conflicts of law principles; and (2) the United Nations Convention on Contracts for the International Sale of Goods.

10. Dispute Resolution

PLEASE READ THE FOLLOWING SECTION CAREFULLY BECAUSE IT REQUIRES YOU TO ARBITRATE CERTAIN DISPUTES AND CLAIMS WITH US AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US.

Binding Arbitration. You agree that to the fullest extent permitted by law all disputes, claims, suits, or controversies arising out of or in any way connected with these Terms and the use of the Website (collectively, "Disputes"), shall be resolved to the fullest extent permitted by law, by final, binding, and (to the extent permitted by law) confidential arbitration conducted by JAMS, Inc. ("JAMS") before a single arbitrator in San Francisco, California, in accordance with the applicable JAMS rules then in effect (provided that, if such rules conflict with this paragraph in any manner, the terms of this paragraph shall control).

The arbitrator shall: (a) have the authority to compel adequate discovery for the resolution of all Claims and to award such relief as would otherwise be permitted by law; and (b) issue a written arbitration decision including the arbitrator's essential findings and conclusions and a statement of the award. The parties acknowledge that, by agreeing to this arbitration procedure, both parties waive the right to resolve any Claims through a trial by jury or judge or by administrative proceeding.

This agreement to arbitrate does not extend to Disputes in which either party seeks (i) injunctive or other equitable relief for the alleged unlawful use of intellectual property, including, without limitation, copyrights, trademarks, trade names, logos, trade secrets or patents, (ii) the right to pursue enforcement actions through applicable U.S. federal, state, or local agencies where such actions are available, or (iii) injunctive relief in a U.S. court of law.

The language of the arbitration shall be English. The arbitration proceedings and decision of the arbitrator(s) shall be kept confidential (and may not be disclosed) by the parties or the arbitrator(s), except to the extent necessary to compel any award made by the arbitrator(s). Any awards or orders in such arbitrations may be entered and enforced as judgments in the federal and state courts of any competent jurisdiction.

No Class Arbitrations, Class Actions or Representative Actions. Any Dispute will be resolved solely through individual arbitration and will not be brought as a class arbitration, class action or any other type of representative proceeding. There will be no class arbitration or arbitration in which an individual attempts to resolve a Dispute as a representative of another individual or group of individuals. Further, a Dispute cannot be brought as a class or other type of representative action, whether within or outside of arbitration, or on behalf of any other individual or group of individuals.

Jurisdiction. To the extent that any lawsuit or court proceeding is permitted under these Terms, to the fullest extent permitted by law you agree to submit to the personal and exclusive jurisdiction of the state courts and federal courts located in San Francisco, California for the purpose of litigating all such disputes. You also waive your rights to a jury trial.

Time Limit for Claims. Any claim under these Terms must be brought within one (1) year after the cause of action arises, or such claim or cause of action is barred. You agree to the admissibility of computer records and electronic evidence in any dispute herein.

Severability of Dispute Resolution; Arbitration. In the event the provisions in this Dispute Resolution section are held invalid or unenforceable, then this Dispute Resolution section, in its entirety, will cease to apply, and the parties will not be obligated to arbitrate any Disputes.

11. Users Outside the United States

Although the Website is accessible worldwide, not all features, products or services discussed, referenced, provided or offered through or on the website are available to all persons or in all geographic locations, or appropriate or available for use outside the United States. If you choose to access the Website from outside the United States, you do so on your own initiative and you are solely responsible for complying with applicable local laws.

The parties declare that they have required that these Terms and all documents related hereto, either present or future, be drawn up in the English language only. Les parties déclarent par les présentes qu'elles exigent que cette entente et tous les documents y afferents, soit pour le present ou le future, soient rédigés en langue anglaise seulement.

12. Miscellaneous

Electronic Communications. When you access or use the Website or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You may preserve this Agreement in written form by printing it for your records, and you waive any other requirement that these Terms be evidenced by a written document.

Export Controls. You may not use or export or re-export any Content or any copy or adaptation of such Content, or any product or service offered on the Website, in violation of any applicable laws or regulations, including without limitation United States export laws and regulations.

Severability. All provisions of these Terms are severable, and the unenforceability or invalidity of any of the provisions will not affect the enforceability or validity of the remaining provisions.

Entire Agreement. These Terms, together with our Privacy Policy and any other legal notices published by Aria Networks, constitute the entire agreement between you and Aria Networks with regard to your use of the Website. If you enter into a separate customer agreement with Aria Networks, these Terms shall be read so as to be compatible with such customer agreement. However, to the extent there is an irreconcilable conflict between these Terms and any such terms and conditions in the customer agreement, the provisions set forth in the customer agreement shall control. No text or information set forth on any other purchase order, preprinted form or document shall add to or vary the terms and conditions of these Terms.

Waiver. Aria Networks' failure to insist on or enforce strict performance of these Terms shall not be deemed a waiver by Aria Networks of any provision or any right it has to enforce these Terms. Any such waiver must be in writing in order to be effective.

No Third-Party Beneficiaries. These Terms shall not be interpreted or construed to confer any rights or remedies on any third parties.

Relationship of the Parties. No joint venture, partnership, employment, or agency relationship exists between you and Aria Networks as a result of this Agreement or use of the Website.

Assignment. You may not assign any of your rights under this Agreement, and any such attempt will be null and void. Aria Networks may, in its sole discretion, freely transfer, without further consent or notification, all contractual rights and obligations under this Agreement.

Notice for California Users. Under California Civil Code Section 1789.3, California website users are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210.

13. Contact Information

Please email us at legal@arianetworks.com if you have any questions about these Terms.

14. SMS Terms and Conditions

A- SMS Consent Communication: The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

B- Types of SMS Communications: If you have consented to receive Customer Care and Marketing text messages from Aria Networks, you may receive messages related to the following:

  • Case Details
  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Scheduling
  • Promotions or offers

C- Message Frequency: Message frequency may vary. You may receive up to 2-3 SMS messages per week regarding your Case details, appointment reminders, follow-up messages, billing inquiries, scheduling, and promotions or offers.

D- Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

E- Opt-In Method: You may opt-in to receive SMS messages from Aria Networks in the following ways:

  • By submitting an online form

F- Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

G- Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at arianetworks.com or contact us at 1-866-481-4972.

Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

H- Standard Messaging Disclosures: